Create a new automessage

[Emma White]

At the moment, only System Administrators can create new automessages.

• Go to System Admin on the Front page of EnCompass
• Click on Auto messages which can be found in the Basic Admin section
• Type the Subject for your new auto message and click Add button
• Type a Keyword (this is what the user will type to trigger the auto message)
• Add text in the main Message box, note the user will be able to edit or add to this if required.
• If you want the auto message always to be sent to the same Recipient, use the usual icons to select your recipient(s)
• You can also select an alternative Message Type from the drop down list if necessary
• When complete click on Update button at the top
  

Your new auto message is now ready to be used by all EnCompass users!